- "Fantastic service , very helpful staff. Sunglasses just great. Thanks"Paul jeffery
- "Great service,fast, good quality "Janine young
- "i would like to say a massive thank you to the team at action bike and ski especially kayleen, she was amazing, i was after a specific pair of sunglasses and she was able to get me a pair, the customer service was amazing, friendly and great prices!!! if you want to be looked after these guys are definately a credit to buying online!! Thanks again guys luke"Luke Bassani
- "Great service, very polite, & they had the product in stock to which it was delivered to me in the North West in no time at all...Thank-You!!!"John Case
- "very friendly & helpful staff. Even though incorrect product sent, problem was rectified easily and correct product sent with no hassle or cost to myself."Jim Neely
- "Fantastic service, and prompt delivery, many thanks"Jeannie
- "Good pricing fast delivery very good to deal with thank you"phil
- "Customer service best I have ever seen in Aus. After living in Australia for 13 years,I have become used to the level of service that is offered relative to the US. I ordered a bike, which upon deliver I noticed was the incorrect one. within hours of my email (sent at 6pm) I had a response from the owner and by 9am the next morning I was contacted by phone and had the right bike shipped to me. True customer service is not in what we do right, but how we correct our wrongs. Action Bike & Ski have this nailed."Grant Levy
- "I purchased a Williams wetsuit for my husband for his birthday, the staff were great in helping me get what I wanted, fits perfectly, price was fantastic and delivery very prompt. Thank you. "Collette Wallace
- "Rang customer service for sizing advice. They were extremely helpful and I then ordered online. The delivery was super fast and the item was exactly as described (even better actually). Thank you Action Bike and Ski, I will be back for more of your goodies!"C A
Bike Repairs & Services
Our fully decked out workshop is open during business hours. Discuss your repairs with Head mechanic and store owner "Scratcha"
Scratcha is the man for repairs, there really is nothing he can't fix! From a clunky gear change, buckled wheel or flat tyre just drop your bike in and Scratcha should have it back in top shape within the day (as long as there isn't too myuch else on the go)
When you bring you bike in for repair, we start with a free, no-obligation estimate of the work needed. Scratcha, Russ will give it a quick look over and explain what work will be needed to get your bike back in top condition.
All our work has a 30 day guarantee against faulty workmanship.
Here is our guarantee:
We guarantee no written quote will be exceeded without your approval.
We guarantee most of our repairs are completed within same day (excludes repair requiring parts).
Limited repair work is done on weekends, but on weekdays most work will be ready same day.
We guarantee all repairs unconditionally against faulty workmanship
Common repairs we carry out every day include:
Tyres/ tube repairs - Slime sealent
Chain & cable fittings
Services & tune up
Buckled wheel repair and truing
Brake pad replacements
Gear and brake adjustments
Plus so much more - you break it we fix it!
REMEMBER - ANY BIKE PURCHASED THROUGH US GETS IT'S 1st SERVICE FOR FREE